Items normally shipped within 1 business day:
- Shipping cutoff time for each business day is 2:00 pm Eastern Time.
- Most items are shipped within 1 business day, USA products are manufactured on demand and may take 2-3 days before shipping, if there will be any significant delay in fulfillment we will contact you.
Standard Shipping:
Standard shipping means it is our choice, the products could be shipped USPS First Class, Priority Mail or Via UPS Ground. Rates are calculated based on product weight.
UPS Shipping:
Rates are calculated by UPS based on the weight and size of the items purchased and are accurate based on the shipping address entered.
International Shipping:
We currently ship to only the contiguous United States, we do not offer international shipping currently (this includes Canada).
Returns
If you are unsatisfied with something or receive incorrect items, etc. a refund or return may be necessary at our discretion. Please contact us if you have a question or would like to request a refund or return.
Return shipping cost is determined by reason of return, if we made a mistake, we will send a label and pay return shipping. If the reason is “bought by mistake” or any other that is not a seller fault, you must pay the return shipping cost and return the items to the address below. Please include the order number, name on the order and write “return” on the original packing slip or paper inside the box or on the box interior itself, such as the box flap.
Please email martin@wholesalecoolies.com with any shipping or return questions or call 239-989-8681.
Return Address:
Cooler Products LLC
5256 Citrus Rd NW
Malvern, OH 44644